CASE STUDY - ALEX

The communication skills I’ve developed have made a remarkable contribution to my career.

WHAT MADE YOU WANT TO WORK WITH MATT?

I first contacted Matt to be confident presenting a business proposal, in English, to potential partners in Taiwan.

It was a success and we won our first partner in Asia.

As director of a team at an international pharmaceutical company in China, I regularly meet with colleagues all over the world.

It’s important to feel and appear relaxed, because if your communication in English isn’t good, your clients start to doubt you.

WHAT RESULTS DID YOU ACHIEVE?

Winning our first partner in Asia was a big deal.

Thanks to working with Matt, I’m confident, and so are my clients.

China’s a traditional country, sometimes seen as less verbally expressive than other cultures.
Because of our education - to be respectful, to never brag about achievements - most Chinese are modest.
That’s why for many, even if their English is very good, it’s not easy to express their feelings or ideas.

Working with Matt, I’m comfortable sharing my vulnerabilities and expressing ideas, and at the same time staying respectful and open minded to others.
This has benefited my relationships in and outside work.

I also encourage the importance of communication and trust in my team, so we share honestly and sincerely with each other.

WHAT WAS THE EXPERIENCE LIKE?

Working with Matt is joyful, motivating and inspiring.
He creates a very safe place. I can really share my story and feelings, and he provides fresh angles that are very helpful.

WOULD YOU RECOMMEND WORKING WITH MATT?

Definitely.

The communication skills I’ve developed have made a remarkable contribution to my career.


Alex
Export Director
Shanghai, China